New Digital Experience Coming Soon

Watch the Overview Video

Experience a faster, simpler way to manage your finances with our new online and mobile banking platform. Deposit checks from anywhere with Mobile Deposit, move money quickly between accounts, and pay bills in just a few clicks. Stay informed with real-time account alerts, giving you peace of mind wherever you are. Built with enhanced security features to help protect your information, the platform also delivers a seamless experience across your phone, tablet, and computer. Whether you're at home, at work, or on the go, you’ll enjoy secure, convenient access to your accounts anytime, anywhere.



 

Important Dates & What to Expect

As we prepare for this upgrade, there are several important dates and milestones to be aware of. The timeline below outlines what you can expect before, during, and after the transition so you can plan ahead and stay informed throughout the process

Date	What's Changing	What to Expect
Prior to September 20	Prepare for our Upgraded Online and Mobile Banking Platform	Verify User ID and Password If you utilize biometrics to access digital banking, be sure you know your User ID and Password prior to September 23. Log in to Online Banking using a computer and verify that your email address and phone number are up to date.
September 21	Prepare for Conversion - Inquiry Only Mode Begins at 6:00 PM CST	Beginning at 6:00 PM CST, Online Banking will be in inquiry mode only. You will only be able to view balances. You will not be able to initiate new transactions. Bill Pay will no longer allow setup of new payments.
September 22	Inquiry-Only Access Continues All Day	Online Banking and Bill Pay will remain in inquiry-only mode. Existing recurring payments will continue to process.
September 23	Temporary Service Interruption from 7:30 AM – 9:00 AM CST	Online Banking and Bill Pay will be unavailable from 7:30 AM - 9:00 AM CST, while the new digital platform is activated.
September 23	Our New Digital Experience Goes Live at 9:00 AM CST!	Log in using your current User ID and Password. Re-establish alerts. Re-establish card controls. Begin exploring the enhanced banking experience.

Frequently Asked Questions

Have Questions? We've Got Answers. We know you may have questions as we prepare for the launch of our upgraded online and mobile banking experience. Below you'll find answers to the most common questions about what to expect, what will transfer automatically, and how to ensure a smooth transition. As always, we're committed to serving our customers faster and better than anyone else, and our team is here to help every step of the way.

Will I need to enroll again?
No. Your existing Online Banking profile will transfer to the new digital platform. Simply log in on September 23 using your current username and password.

What if I forget my User ID or Password?
If you do not know your User ID, please contact First National Bank Minnesota for assistance. If you forget your Password, simply select "Forgot Password" on the login page and follow the prompts to reset it.
 
Will my account numbers change?
No. Your account numbers, loan numbers, and deposit accounts will remain the same.

Will I need a new mobile banking app?
Current mobile banking users will be able to continue using the same app. On September 23 after 9:00 AM CST, open your existing First National Bank Minnesota Mobile App to be directed to download the updated mobile banking app. Make sure automatic updates are turned on to experience the new platform. First-time users and business customers will need to download the new First National Bank MN app from the Apple App Store or Google Play Store once it becomes available. Watch for additional communications with download instructions.

Will this affect my account details?
Most of your account details will be saved and ready for you to use. This includes transaction history, personal finance manager information, bill pay payee information, scheduled payments and internal transfers, as well as e-Statement settings.
 
Will Bill Pay transfer?
Yes. Your Bill Pay payees, scheduled payments, and payment history will transfer and be available in the new platform.
 
Will alerts transfer?
No. Your Alerts settings will not transfer. We recommend making note of your current alerts before September 23 so they can be easily re-established after the upgrade.
 
Will card controls transfer?
No. Any card controls you currently have set up via “Cards” within our Mobile Banking app will not be transferred. Card controls must be set up again after launch.
 
Will recurring transfers transfer?
Yes. Existing recurring transfers will transfer automatically. Once the new system is live, if you want to make edits to them you will need to set up the transfer again and delete the old one.

Will Mobile Deposit still be available?
Yes. Mobile Deposit will continue to be available for consumer customers and will now also be available for business customers. This product will be enhanced through the new digital platform, making it easier than ever to deposit checks from your mobile device. 
 
Is the upgraded experience secure?
Yes. Enhanced security features include secure login authentication, and one-time passcode verification to help protect your accounts and personal information.

  

Need Support? We're Here to Help!

Whether you're a consumer or a business owner our team is ready to assist you throughout this exciting transition. If you have questions or need additional support from the First National Bank Minnesota team, just reach out and we’ll be in touch shortly. You can contact us by calling any of our office locations or by visiting the Contact Us page and filling out a form.